Respectfully, we have provided as much information and service descriptions to you as possible, and we kindly ask that you thoroughly read, understand and follow the policies posted throughout the websites and booking links.
- Cancellation and Rescheduling Policies are linked. You acknowledge that you have read and understood them if you make an appointment.
- Please have realistic expectations, we may or may not be able to provide services to you as some clients are not candidates for services.
- If you schedule an appt and do not get a confirmation within 48 hours, please reach out via text or email to ensure your appointment is set. We can not be held liable for website errors or downtime.
- If you are calling and/or texting and we do not answer or respond quickly, please understand that we may be unavailable or with another client. Some services take up to 4 hours and we may have multiple clients back to back. We are NOT ignoring you, we are giving our attention to the client sitting in front of us. We will return your call/text as soon as we can and/or within 24-48 hours.
- Our time is as important as yours, therefore, Clients who cancel or reschedule 3 or more times will be banned from services.
- We will not tolerate any inappropriate behavior, unlawful behavior, hate speech, bullying, solicitations, spam, threats etc. and we have the right to ban and/or trespass any person who acts inappropriately.